Privacy Policy

Secret Sport Gym LLC operates this website and our gym at 66 26th St, Al Quoz Industrial Area 4, Dubai, UAE. We respect your privacy and only collect what we genuinely need to answer your enquiry and help you start training. We do not sell your data to anyone, ever.

Information we collect

When you complete our enquiry form, message us on WhatsApp, call, or email us, you may share the following with us:

• Your name
• Your phone number
• Your email address
• Your fitness goal or the reason for your enquiry

We only collect details you choose to provide. You are never required to share more than you are comfortable with.

How we use your information

We use the details above strictly to look after your enquiry, including to:

• Respond to your questions about the gym, our trainers, or our facilities
• Arrange your free trial session and book you in at a time that suits you
• Send you membership information, pricing, and personal training options
• Follow up on a recent visit, call, or message

WhatsApp and phone contact

If you reach us on WhatsApp or by phone, your message and number are handled by that platform under its own terms. We use these channels purely to reply to you and to schedule visits. We will not add you to marketing broadcasts without your agreement.

Cookies and analytics

Our website uses Google Analytics 4 (GA4) to understand how visitors find and use our pages, so we can improve them. This involves cookies that collect anonymous, aggregated information such as which pages are viewed and the general region of visitors. You can disable cookies in your browser settings at any time without affecting your ability to contact us.

Data sharing

We do not sell, rent, or trade your personal information. We may share limited details with trusted service providers that help us run the website and respond to enquiries, such as our hosting and analytics tools, and only to the extent needed to provide those services. We may also disclose information where required by UAE law.

Data retention

We keep your enquiry details only for as long as needed to assist you and to maintain a record of our communication. When the information is no longer required, we securely delete it.

Your rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you. Just let us know and we will action your request promptly. You are also welcome to read our terms and conditions for the full details of how membership and services work.

Contact us about privacy

For any privacy question, or to exercise your rights, email info@secretsportgym.com or use the details on our contact us page. Our team is at the gym daily from 5 AM to 1 AM, seven days a week.